Thinking Out Loud on Operational Learning
Practical perspectives on operational learning, high-hazard work, and building organizations that improve after things go wrong. Ideas you can actually put to use.
Bootstrapping Workplace Safety — Episode 97 of the Safety Labs Podcast
April 2, 2026
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Mary Conquest asked me a question on the Safety Labs Podcast that I haven’t stopped thinking about. Why are safety

Post-Incident Leadership Response: The Questions You Ask in the First 24 Hours
April 2, 2026
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The investigation starts before you think it does. After something goes wrong, leaders are under pressure to respond quickly. The