Thinking Out Loud on Operational Learning
Practical perspectives on operational learning, high-hazard work, and building organizations that improve after things go wrong. Ideas you can actually put to use.
What a Leader Does After You Get It Wrong Says Everything.
April 27, 2026
No Comments
None of us want people angry at us. We read the room. We figure out pretty fast what honesty costs
You’ve Worked for That Boss. You Know Exactly What Psychological Safety Is.
April 27, 2026
No Comments
Think about the worst boss you ever worked for. Whatever you brought to them didn’t land. Got dismissed. Maybe showed
When was the last time you asked what happens to the form?
April 27, 2026
No Comments
When was the last time you asked what happens to the form? Sidney Dekker wrote about safety bureaucracy that drifts